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These Terms and Conditions ("Terms") govern your use of our website ("Website").
The Website www.lenzlibrary.com is owned and operated by NEXTWAVE SERVICES SRO with a registered address at Lidicka 700/19, Veveri, 602 00 Brno, Czech Republic.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference into these Terms. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not access or use the Website.
You must be at least 18 years old to use our Website. By using the Website, you accept that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
To access certain features of the Website, you will need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
We reserve the right to suspend or terminate your account at our sole discretion and without notice, if we believe you are in violation of these Terms or any applicable law, or for any other reason.
All content, including images, text, graphics, logos, and software, available on the Website is the property of LenzLibrary or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on the Website without our express written permission.
All trademarks, service marks, and logos displayed on the Website are the property of LenzLibrary. You may not use any trademark, service mark, or logo without the prior written consent from us.
When you purchase or download images from the Website, you are granted a limited, non-exclusive, non-transferable license to use the images according to the terms of the specific license associated with that image. You agree to comply with the terms of the license and use the images only as permitted.
All fees and charges are payable in the currency displayed on the Website at the time of purchase.
Payments are processed securely through our payment providers. Transactions will appear on your bank or card statement under LLNS, CZECH.
By completing a purchase, you authorise us to charge the applicable amount using your chosen payment method.
All purchases of credits are generally non-refundable.
Refund requests may be considered at our sole discretion. If you believe you are entitled to a refund, please contact us with the details of your request.
Refunds are assessed on a case-by-case basis. As a general rule, refunds will only be considered where all purchased credits have been used and there are exceptional circumstances that justify a refund. The submission of a refund request does not guarantee that a refund will be granted.
Credits are delivered electronically and are typically added to your LenzLibrary account immediately upon successful payment.
Purchased stock images are made available for digital download as soon as sufficient credits have been redeemed. Delivery is completed when the downloaded files become available through your account.
You are responsible for ensuring that the email address and account details associated with your account are accurate. If you experience any issues receiving your credits or accessing your downloads, please contact our support team.
Due to the immediate digital delivery of credits and downloadable content, purchases cannot be cancelled once payment has been successfully processed.
Unused credits remain available in your account in accordance with these Terms and any applicable credit validity period stated on the Website.
To the fullest extent permitted by law, LenzLibrary and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Website, even if LenzLibrary has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless LenzLibrary, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Website.
These Terms shall be governed by and construed in accordance with the law, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Website shall be subject to the jurisdiction of the courts in which LenzLibrary resides.
Our services are not offered to customers or businesses based in, operating from, or otherwise connected to the following jurisdictions:
Cuba, Iran, Sudan, North Korea, South Sudan, Burundi, Syria, Russia, and Ukraine.
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of these Terms and notify you by email or by posting a notice on the Website. Your continued use of the Website after any changes to these Terms constitutes your acceptance of such changes.
We may terminate or suspend your access to the Website, with or without notice, for any reason, including your violation of these Terms. Upon termination, your right to use the Website will immediately cease.
If you have any questions or concerns about these terms and conditions, please get in contact with us at [email protected].
